Warehouse software, shop-floor tools, inventory visibility, managed IT — for Vancouver and Portland-area operators who outgrew spreadsheets and disconnected vendors.
● Justin answers Mon–Fri 8a–6p PT
We work with warehouses + distributors · 3PL + fulfillment · manufacturers + machine shops · construction + jobsite ops · event production
Full pricing · General SMB IT only?
I'm Justin Oberg. I run River Mountain Systems out of Vancouver, WA. I spent 12+ years inside warehouse operations and IT — fixing systems mid-shift, then engineering the systems that prevented the next outage. RMS is one technician, one phone number, posted prices, and a written SLA. If you call, I answer. If something breaks, I'm on it.
Illustrative — not live data
An illustration of the kind of monitoring our managed clients receive — alerts, patches, backups, and human follow-through, summarized in one place. Real client dashboards use Datto/Atera/Ninja and show your actual environment, not these synthetic events.
Want this level of visibility into your own systems? Let's talk.
Where it breaks
If any of these sound familiar, the rest of this page is for you. If none do, you probably don't need us yet.
You don't actually know what you have or where it is. The system says one thing, the floor says another. Cycle counts take a day, off by 8%, fix it by guessing.
Critical operations live in a Google Sheet. One person knows how it works. When they're on PTO the workflow stops. When they leave, the workflow leaves with them.
The WMS, the ERP, the scanner network, the printer queue, the integration to ShipStation — they work on a good day. They die on the worst possible day, and the whole floor stops with them.
River Mountain Systems builds and runs the systems that fix all three — see how we engage →
Three ways to engage
Posted prices. Defined scope. Exit at every stage. Pick the smallest engagement that gets you to the next decision.
A focused audit of your workflows, spreadsheets, tools, handoffs, and visibility gaps. You walk away with a workflow map, written gap analysis, architecture recommendation, and a 30-day stabilization plan — yours to keep, whether you hire us or not.
Fix one broken workflow, integration, reporting process, tracking gap, or operational bottleneck. We pick the highest-impact problem from the Diagnostic and ship a real solution in two weeks.
A deeper engagement for teams that need a real custom internal system: WMS workflow, dashboard layer, integration repair, inventory/job tracking, or full operational software buildout.
Not ready for a paid engagement?
Free 30-min consult · Free 5-min IT Health Check tool · Sample report · Managed IT pricing ($99/user/mo)
Three pillars. The operations layer is the center; managed IT and event tech are the bookends.
Custom WMS workflows, inventory visibility, dashboards, internal tools, EDI & ERP integration, scanner deployments. For teams whose floor moves faster than their software.
Explore ops systems →The infrastructure layer underneath the operations systems: helpdesk, cloud (M365/Google/Azure), cybersecurity, networks, backup, vendor coordination. Flat $99/user/month.
Explore managed IT →On-site systems for festivals, conferences, large gatherings: credentialing, check-in, parking flow, pop-up WiFi, two-way radio dispatch, incident logging.
Explore event ops →Also covered on a project basis: data & analytics (GA4, GTM, Looker Studio), AI integration, automation (Zapier/Make/n8n), VoIP, document management. Ask about these on your consult.
Industry pages: Warehouses · 3PL Fulfillment · Manufacturers · Construction · Events
How we work
No mystery, no surprise invoices. Here's exactly how a new engagement runs.
Tell us what you're using, what's broken, and what you want it to look like in 12 months. We tell you straight whether we can help — and what it would cost.
Onsite or remote review of your stack: hardware, software, security posture, backups, vendors. You get a written report with prioritized findings — yours to keep regardless of what happens next.
If it's a project, you get a fixed price and timeline. If it's managed IT, you get per-user pricing with a clear list of what's included. No "we'll bill hourly and see."
We deploy monitoring, document your environment, train your team, and stay reachable. You get a dashboard like the one above and a real human who picks up the phone.
Resources
Discovery → stabilize → secure → roadmap. The exact playbook we run for new IT clients.
Read walkthrough →Why "WMS in 6 weeks" is a lie. Honest week-by-week breakdown of a real implementation.
Read walkthrough →12-question scorecard. Get an honest score and a personalized priority list of what to fix first.
Take the quiz →Recent posts: WMS guide · GA4 setup · EDI primer · Event tech checklist
How we earn trust before reviews exist
We're a new firm. Instead of claiming reviews we haven't earned, here's the actual paperwork and policies you'd sign — in advance, in public.
Public exit clause, fixed scope, non-refundable onboarding fee — read it before you sign.
Read terms →P1 / P2 / P3 response targets, business-hours definitions, what counts as a P1.
See the matrix →12+ years in warehouse operations and IT. Direct line, not a queue: (360) 644-4820. Mon–Fri, 8a–6p PT.
Read the founder bio →Hiscox E&O, $1M each claim / $1M aggregate. COI available on request to any prospect.
Email joberg@rivermountainsystems.com12 questions, no email required, instant scorecard + priority list. Try us before you talk to us.
Take the check →Step-by-step playbooks for managed IT and WMS engagements — same process every time.
Read the playbook →Real Google reviews will replace this section once we have at least three.
Tools we deploy
These are the platforms we install, configure, and support. Vendor partnerships are pursued as our client base grows; we'd rather show you the work than the badges.
Two minutes on the phone tells you whether we're a fit. Free, no pitch.
Answers to common questions from business owners exploring IT services.
Managed IT pricing typically ranges from $100 to $250 per user per month depending on the level of support, number of devices, and services included. We offer flat-rate plans so you can budget predictably without surprise invoices. Contact us for a custom quote based on your specific needs.
Break-fix means you call us when something breaks and pay per incident. Managed IT is a proactive model where we monitor, maintain, and secure your systems continuously for a fixed monthly fee — preventing most issues before they cause downtime. For most businesses, managed IT is more cost-effective and less disruptive.
Our average response time is under 15 minutes for critical issues. We provide 24/7 monitoring and tiered response times based on severity — critical outages get immediate attention, while routine requests are handled within a few hours.
Yes. We handle full cloud migrations including email, file storage, and collaboration tools. We plan the migration to minimize disruption, handle data transfer, configure security settings, and train your team on the new platform.
Absolutely. Over 40% of cyberattacks target small businesses, and the average cost of a data breach for a small company can exceed $100,000. We implement layered security including endpoint protection, email filtering, and employee awareness training to protect your business.
With our backup and disaster recovery service, your data is backed up automatically to secure offsite locations. If a failure or attack occurs, we can restore your systems quickly — often within hours rather than days.
Yes. Many of our clients have an internal IT contact and use us for specialized projects, overflow support, or after-hours coverage. We integrate seamlessly with your existing team rather than replacing them.
Most project work is fixed-scope and fixed-price. Microsoft 365 / Google Workspace migrations start at $3,000 plus per-seat fees. Network design and deployment starts at $5,000. WMS implementations typically start at $25,000. We give you a written fixed-price quote after a discovery call so there are no hourly billing surprises. See full pricing →
Yes — this is one of our anchor specialties. We implement and integrate WMS, TMS, and ERP platforms, build EDI workflows (X12 850/856/810), and connect e-commerce stores to fulfillment systems (ShipStation, ShipHero, Shopify, Amazon FBA). Our founder's background is in logistics and warehouse operations. Learn more →
Yes. We deploy event operations technology including credentialing, check-in and registration tech, parking and traffic flow systems, on-site WiFi and connectivity, and two-way radio dispatch coordination. Single-event packages start at $5,000 and require advance booking — typically 60+ days out for proper planning.
Yes — we offer GA4 implementation, Google Tag Manager setup, conversion tracking, and Google Ads management. These are typically scoped during your consult call rather than listed as productized SKUs because every business has different tracking needs. Ask on your discovery call.
Yes. We help businesses integrate AI tools into their actual operations — workflow automation, document processing, customer-facing assistants, and internal knowledge systems. AI projects are scoped after a discovery call because outcomes depend heavily on your data and existing workflows.
We're based in Vancouver, Washington and serve businesses throughout Clark County, Southwest Washington, and the greater Portland metro area — including Camas, Battle Ground, Ridgefield, Beaverton, Hillsboro, Tigard, Lake Oswego, and Portland proper. Most managed IT work is done remotely with onsite visits as needed.
Three ways to reach us. Pick whichever fits your style.
Justin answers Mon–Fri 8a–6p PT. If you get voicemail, you'll get a callback within 2 hours during business hours.